“What do you MEAN it’s not covered?!” she shouted at the pharmacy technician, who was trying to explain the situation. “The doctor ordered this medicine, I need it, and YOU need to give it to me!” You’ve met this patient. He or she has been at your pharmacy counter many times in your career. You… Continue reading Turn an Angry Pharmacy Patient Into a Calm Customer
Category: Blog
6 Common Mistakes Pharmacy Technicians Make on the Job and How to avoid them
Working as a Pharmacy technician you are prone to errors and to err is human. There are some common mistakes, pharmacy technician commits on-the-job and there are various factors which make these errors happen. The environment at the pharmacy can be stressful, handling several tasks, from dispensing medications, to answering calls, from entering patient data… Continue reading 6 Common Mistakes Pharmacy Technicians Make on the Job and How to avoid them
STEP BY STEP GUIDELINE FOR CONDUCTING EFFECTIVE MEDICATION RECONCILIATION IN HOSPITAL EMERGENCY DEPARTMENT FOR PHARMACY TECHNICIANS
Medication reconciliation is the process of comparing a patient’s medication orders with all of the medications that the patient has been taking prior to admission to the hospital. This is done to avoid medication errors such as omissions, duplications, dosing errors, or drug–drug interactions. This activity is undertaken because the Joint Commission as of 2013… Continue reading STEP BY STEP GUIDELINE FOR CONDUCTING EFFECTIVE MEDICATION RECONCILIATION IN HOSPITAL EMERGENCY DEPARTMENT FOR PHARMACY TECHNICIANS